FEC Programs

Certificate III Frontline Management

Course Number: BSB31207

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What is the Certificate III in Frontline Management?

This qualification reflects the role of individuals who provide supervision in a wide range of organisational and industry contexts. They are likely to have existing technical skills in a broad range of vocations or professions, but require some training in the basics of supervision.

At this level frontline managers provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its work outcomes.

Occupational titles may include:

  • Unit Leader
  • Leading Hand

Units included

  • Maintain workplace safety - BSBCMN311B
  • Contribute to effective workplace relationships - BSBFLM303C
  • Support operational plan - BSBFLM305C
  • Contribute to team effectiveness - BSBFLM312B
  • Support continuous improvement systems and processes - BSBFLM309C
  • Support a workplace learning environment - BSBFLM311C

For further information about this course please contact us.