FEC Programs

Certificate IV Business

Course Number: BSB40207

Download course brochure (pdf)

What is the Certificate IV in Business?

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.

They may provide leadership and guidance to others, with some limited responsibility for the output of
others.

Occupational titles may include:

  • Administrator
  • Project Officer

Units included

  • Monitor a safe workplace - BSBOHS407A
  • Co-ordinate implementation of customer service strategies - BSBCUS401A
  • Address customer needs - BSBCUS402A
  • Implement customer service standards - BSBCUS403A
  • Organise meetings - BSBADM405B
  • Design and develop complex text documents - BSBITU401A
  • Develop teams and individuals - BSBLED401A
  • Promote products and services - BSBMKG413A
  • Provide information from and about records - BSBRKG402B
  • Write complex documents - BSBWRT401A

For further information about this course please contact us.