FEC Programs

Accredited Programs

• Certificate III Education Support
• Certificate IV Education Support
• Certificate II Customer Contact
• Certificate III Customer Contact
• Certificate IV Training and Assessment (TAA)
• Certificate III Frontline Management
• Certificate IV Employment Services
• Certificate III Business
• Certificate IV Business
• Diploma in Management

Non-Accredited Programs

• Parents Return to Work program
• Playlunch and Pinstripes (a return to work workshop for Mothers)
• The BIG Return (a return to work workshop for Men)
• Basic Computing
• Practising the Safe Six - dealing with aggressive people
• The Art of Customer Service
• The Art of Selling
• Dynamic Administration Officer short course
• Learn to be a Trainer
• Become a Workplace Assessor
• Excel Basic & Intermediate computer courses
• Pre-employment office and business skills
• Skills for Training
• Publisher basic & Intermediate computer courses
• Risk Management
• Leadership in the Workplace
• Managing with Confidence
• Retaining Quality Staff
• Make PD a Key to Your Organisation’s Growth
• The Quality Approach
• Report Writing Skills
• Communication in the Workplace
• Introduction to Working in Retail

Education & Training Links

• FEC Programs (Accredited)
• FEC Programs (Non-Accredited)
• Staff Development
• Productivity Programs
• Student Services & Resources