FEC Programs

Certificate III Business

Course Number: BSB30107

Download course brochure (pdf)

What is the Certificate III in Business?

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work
context using some discretion, judgement and relevant theoretical knowledge. They may provide technical
advice and support to a team.

Occupational titles may include:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator

Units included

  • Participate in OHS processes - BSBOHS201A
  • Deliver and monitor a service to customers - BSBCUS301A
  • Work effectively with diversity - BSBDIV301A
  • Organise workplace information - BSBINM301A
  • Promote innovation in a team environment - BSBINN301A
  • Process customer complaints - BSBCMM301A
  • Create electronic presentations - BSBITU302A
  • Design and produce text documents - BSBITU303A
  • Design and produce business documents - BSBITU306A
  • Recommend products and services - BSBPRO301A
  • Organise personal work priorities and development - BSBWOR301A
  • Write simple documents - BSBWRT301A

For further information about this course please contact us.